Frequently Asked Questions

Below are answers to common questions about shopping with Darakshan Desire, based on our current site policies and features. If you can’t find what you’re looking for, please contact us directly.

What payment methods do you accept?

We currently accept Cash on Delivery (COD) on all orders. Details will be updated before launch.

Do you offer free shipping?

Yes. Orders within Pakistan are currently shipped using our Free Shipping service.

Do you ship internationally?

At this time, Darakshan Desire ships within Pakistan only. International shipping is not currently available. Details will be updated before launch.

How long will my order take to arrive?

Details will be updated before launch.

How can I check the status of my order?

You can view your order status at any time by logging into My Account and selecting Orders.

Can I return or exchange an item?

Please refer to our Return and Exchange Policy for full details on returns and exchanges.

Can I cancel my order after placing it?

Please refer to our Return and Exchange Policy for order cancellation details.

Will the product I receive look exactly like the photos?

We make every effort to photograph and describe our products accurately. However, actual product color, fabric texture and embellishment may vary slightly due to lighting, photography conditions and individual device display settings. Minor variations of this nature are not considered a defect.

Are taxes included in the listed price?

Taxes are not currently applied at checkout. Details will be updated before launch.

How can I contact you?

You can reach us at our store address: Saddar, Karachi, Pakistan, or by phone at +92 337 0351889. Details will be updated before launch.